Frequently Asked Questions
What payment methods are accepted?
- A list of accepted payment methods can be found at the bottom of all pages.
When will my order ship?
- All orders ship within one business day of payment via USPS.
Where is my tracking information?
- A tracking number is emailed to you once we ship your order.
- You may also email us to obtain your tracking number.
What is your refund policy?
- All items have a 30 day money-back guarantee. If you are not satisfied with your order, please let us know, and we would be happy to provide you with a refund upon receiving the items back.
I ordered the wrong size - what are my options?
- We are more than happy to swap your item out for the correct size. The buyer is responsible for return shipping as we cannot be held responsible for ordering the wrong size.
Are returns accepted?
- Absolutely! We accept returns within 30 days of delivery date for all orders.
- USA customers enjoy free return shipping within this 30 day window.
- International customers are responsible for return shipping.
- A refund, minus shipping expense, will be provided once we receive the items.
How can I contact you?
- Use the contact page above or send an email to firstname.lastname@example.org to get in touch. We will respond within 12 hours.